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Have you ever had a situation where your vehicle was in an accident and the insurance company delayed paying the full amount because the car agency determined that the vehicle could not be repaired? What action against the insurance company is proper here? You must file a claim for car insurance Dubai and UAE with the insurance provider and await a response. You can file a complaint with the Committee of the Insurance Disputes to resolve the issue if the company is taking too long to make a decision or if you have any concerns about how the car insurance UAE claim is being processed.

 The defendant company must manage claims in compliance with the law, any applicable laws, and the terms of the insurance policies, as stated in Article 7 of the Insurance Authority Board Resolution No. 33 of 2019 Concerning the Regulation of the Committees for the Settlement and Resolution of Insurance Disputes.

 1. The complainant may use the electronic system to submit a written complaint to the authority if it objects to the processing of the application. The complaint must include all relevant information and documents, such as: 

•The complainant's name, address, post office box, and phone number.

•The complainant's, its representative's, or its attorney's electronic service addresses.

•The complaint's requests and subject matter.

•The complaint's supporting documentation.

Any additional complaint-related papers.

2. Using the electronic system, the Authority asks the Defendant for explanations, which must be provided within five business days.

3. The complainant has the right to object to the defendant's explanations and request that the matter be referred to the committee.

4. The complaint will be recorded on the date of receipt. After the paperwork is finished, the organizational unit has three working days to recommend the complaint file to the appropriate committee. The number of complaints, the date of referral, and the committee that is qualified to hear them are all communicated to the complainant along with the status of the complaint referral.

Endnote

It can be challenging and stressful to navigate car insurance Dubai and the UAE claims and settle disagreements with insurance companies. However, you can effectively address the matter by being aware of your rights and acting proactively. Our team can help you navigate the process and make sure your car insurance UAE claim is handled fairly and quickly if you require expert assistance.

We provide all-inclusive car insurance Dubai and the UAE services that guarantee you get the right assistance during a dispute in addition to protecting you in the event of an accident. We are here to make your insurance experience easy with our in-depth understanding of UAE insurance regulations and dedication to client satisfaction. We offer reliable services to satisfy your demands and safeguard your interests, whether you're managing your policy, making claims, or resolving problems.

We are committed to offering clear and effective answers since we recognize the difficulties faced by car owners. For knowledgeable guidance and dependable support, get in touch with us right now if you're dealing with a delayed payment or car insurance UAE issue. So that you can focus on getting back on the road safely and securely, let us take care of your worries.